---
title: "Password Services Notification"
slug: "password-services-notification"
description: "This page allows you to configure administrator notifications for the different events in Password Services."
updated: 2026-07-05T06:48:20Z
published: 2026-07-05T06:48:20Z
canonical: "documentation.sysaid.com/password-services-notification"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.sysaid.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Password Services Notification

This page allows you to configure administrator notifications for the different events in Password Services.

There are two events in Password Services that trigger notifications:

- User resets a password
- User unlocks his/her account

Whenever a user triggers an event, a notification is sent to the specified administrator(s). Note that these notifications are seperate from the notifications an end user recieves after completing one of the Self Service wizards.

Selecting a notification for a Password Services event ![UserSelfServiceNotificationsfilesPasswordServicesEventsPasswordServicesEvents.jpg](https://cdn.document360.io/52d3cb6c-cc81-43c2-b6f7-cbabcb449271/Images/Documentation/UserSelfServiceNotificationsfilesPasswordServicesEventsPasswordServicesEvents.jpg?sv=2026-02-06&spr=https&st=2026-10-17T03%3A20%3A12Z&se=2026-10-17T04%3A20%3A12Z&sr=c&sp=r&sig=SvEfh%2BEhLwD2V8zjFatfaco9JZs7KfgVpHy9WAI%2Bt0c%3D)

To select a notification for an event:

1. Go to the "Notification" tab and create the notification. Instructions for this can be found [here](/v1/docs/settings-notifications). Note that this is where you specify who receives the notification.
2. In column 1 (see image), choose the event that triggers the notification.
3. In column 2, select the notification that you created in step 1.
4. In column 3, you can create a filter so that the notification you've selected is only sent for certain users. This step is optional. An example of a filter could be "Location = Headquarters." In this case, you could create a second notification for the same event and use the opposite filter, i.e. "Location <> Headquarters," thus ensuring that administrators are notified for all events of this type.
5. Click **Add**.

**End user notifications** Please see the **Creating Notifications** section of the [Password Services Guide](/v1/docs/password-services-guide) for instructions for modifying end user notifications.