---
title: "Chat Sessions"
slug: "chat-sessions"
description: "On the Chat Sessions list you can view all the chats that have occurred in SysAid, except for those still active."
updated: 2026-06-30T09:26:13Z
published: 2026-07-05T06:49:15Z
canonical: "documentation.sysaid.com/chat-sessions"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.sysaid.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Chat Sessions

This list shows you all of the chats that have occurred in SysAid, except for those still active. ![ChatClosedChatsListfilesClosedchatlistClosedchatlist.jpg](https://cdn.document360.io/52d3cb6c-cc81-43c2-b6f7-cbabcb449271/Images/Documentation/ChatClosedChatsListfilesClosedchatlistClosedchatlist.jpg)

Click any of the entries to view the details of that chat session.

For general instructions for using list pages in SysAid, please go [here](/v1/docs/using-sysaid-lists).

**List Actions**

There are a number of actions you can perform on your list using the actions list. To open the actions list, select one or more list entries using the tickboxes at the left end of each row. This opens the actions list:

![ChatClosedChatsListfilesChatactionsChatactions.jpg](https://cdn.document360.io/52d3cb6c-cc81-43c2-b6f7-cbabcb449271/Images/Documentation/ChatClosedChatsListfilesChatactionsChatactions.jpg)

**Delete** Delete the selected chat sessions. Note that to delete chats, you must be a Chat administrator.

**Print** Export the selected chat sessions to .pdf. You can then easily print them.

**Export** Export the selected chat sessions to CSV. You can then print them, or use the data for further calculations.